Sprint Mobile BroadbandUSB Modemby Sierra WirelessAirCard®595Uwww.sprin t.c om© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks a
92 Section 4A: Technical SpecificationsSoftware SpecificationsCDMA specificationIS-2000 Release 0Data service IS-707ASMS (IS-637) Not supportedFAX Not
Section 4A: Technical Specifications 93Environmental SpecificationsMechanical SpecificationsOperating temperature-10 to +60°CStorage temperature-
94 Section 4B: Regulatory InformationSection 4BRegulatory InformationIn This Section⽧ Regulatory Notices⽧ Patents⽧ Trademarks⽧ Copyright⽧ Limitation o
Section 4B: Regulatory Information 95Regulatory NoticesThe design of the AirCard 595U USB modem complies with U.S. Federal Communications Commiss
96 Section 4B: Regulatory InformationIf this equipment does cause harmful interference to radio or television reception, which can be determined by tu
Section 4B: Regulatory Information 97PatentsPortions of this product are covered by some or all of the following US patents:5,515,013 5,629,960 5
98 Section 4B: Regulatory InformationTrademarksSPRINT and other trademarks are trademarks of Sprint Nextel. AirCard® and “Heart of the Wireless Machin
Section 4B: Regulatory Information 99Limitation of LiabilityThe information in this manual is subject to change without notice and does not repre
Safety Information and Terms & ConditionsSection 5
Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3Section 1AIntroducing the Sprint Mobile Broadband USB ModemIn This Section⽧ Your S
Section 5A: Safety and Notices 103Section 5ASafety and NoticesIn This Section⽧ Important Notice⽧ Safety and HazardsThis section describes importa
104 Section 5A: Safety and NoticesImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be gu
Section 5B: Terms and Conditions 105Section 5BTerms and ConditionsIn This Section⽧ Subscriber Agreement/General Terms and Conditions of ServicesT
106 Section 5B: Terms and ConditionsSubscriber AgreementGeneral Terms and Conditions of ServicesPlease note these terms may not be the most current ve
Section 5B: Terms and Conditions 107Our PoliciesServices are subject to our business policies, practices and procedures (“Policies”), including,
108 Section 5B: Terms and ConditionsOur Right To Change The Agreement & Your Related RightsWe may change any part of the Agreement at any time, in
Section 5B: Terms and Conditions 109won’t prorate charges to the date of termination and you won’t receive a credit or refund for any unused Serv
110 Section 5B: Terms and Conditionsremaining portion of Deposit to your last known address within 90 days after your final invoice – if it is returne
Section 5B: Terms and Conditions 111Coverage isn’t available everywhere. Estimating wireless coverage and signal strength is not an exact science
4 Section 1A: Introducing the Sprint Mobile Broadband USB ModemYour Sprint Mobile Broadband USB ModemThe Sierra Wireless AirCard® 595U USB modem is a
112 Section 5B: Terms and ConditionsSpecific Terms & Restrictions On Using Data ServicesIn addition to the rules for using all of our other Servic
Section 5B: Terms and Conditions 113Weekend plans), you’re charged for the entire call based on the rate that applies to the time period in which
114 Section 5B: Terms and ConditionsYour BillYour bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one
Section 5B: Terms and Conditions 115a monthly or quarterly basis. Examples of Surcharges include, but are not limited to: Universal Service Fund,
116 Section 5B: Terms and ConditionsIf you do not agree with the terms of our Privacy Policy, do not purchase or use our Services.Location Based Servi
Section 5B: Terms and Conditions 117cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not waive an
118 Section 5B: Terms and ConditionsDISPUTE RESOLUTIONWe Agree To First Contact Each Other With Any DisputesWe each agree to first contact each other
Section 5B: Terms and Conditions 119(5) Unless we each agree otherwise, the Arbitration will be conducted by a single neutral arbitrator and will
120 Section 5B: Terms and ConditionsNo Class ActionsTO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THA
Section 5B: Terms and Conditions 121the documents it incorporates make up the entire agreement between us and replaces all prior written or spoke
Section 1A: Introducing the Sprint Mobile Broadband USB Modem 5CDMA technology provides a variety of connectivity features, depending on your Spr
Glossary and IndexSection 6
124124
Glossary 125Glossary1XOne Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Also known as Sprint Vision. Su
126 GlossarydormantThe network switches the data connection into dormant mode if there is no traffic on the connection for some time. When you resume
Glossary 127MEIDMobile Equipment Identifier—The unique second-generation serial number assigned to the Sprint Mobile Broadband USB modem for cell
128 Glossarysystem trayUsually located in the bottom right of the screen (near the clock). When Sprint Connection Manager is running, it places an ico
Index 129IndexNumerics1-888-211-4727 281X Only (Network Mode) 651X, 1xEV-DOdescription 5amount of data transferred 48application to automatic
130 IndexConnecting 36connecting 45connecting automatically 64connecting icon 39connection1X or 1xEV-DO (Network Mode) 65alert log 71Always-on
Index 131frequencies, transmit and receive 91frequency stability 91Frequently Asked Questions 76GGeneral options in Settings window 61Getting
6 Section 1A: Introducing the Sprint Mobile Broadband USB ModemPackage ContentsYour Sprint Mobile Broadband USB modem package contains the following c
132 Indexlog, connection 70longitude 68MMac OS X 8maintenance 10making a connectionconnecting to the network 451X or 1xEV-DO (Network Mode) 65al
Index 133Preview Pane 79Privacy Consent Agreement 67PRL 92problems 80products, Sprint 53profile - data 26properties of connection, changing
134 Indexoverview 321X or 1xEV-DO connection (Network Mode) 65About Sprint Mobile Broadband 75amount of data transferred 48application to automati
Index 135application to automatically launch upon network connection 47automatically connecting when ready 64immediately 45specify 1X or 1xEV-
136 IndexWwarningexplosion risk if incorrect battery used 17lock code, regarding 50roaming, display message 46warranty 6weak signal 82Web siteaut
Section 1B: Getting Started With Your Sprint Mobile Broadband USB Modem 7Section 1BGetting Started With Your Sprint Mobile Broadband USB ModemIn
8 Section 1B: Getting Started With Your Sprint Mobile Broadband USB ModemGetting StartedBefore you begin using your Sprint Mobile Broadband USB modem,
Section 1B: Getting Started With Your Sprint Mobile Broadband USB Modem 9To install and run the Sprint Mobile Broadband USB modem and accompanyin
10 Section 1B: Getting Started With Your Sprint Mobile Broadband USB Modem2. See the section “Contains encryption software from RSA Data Security, Inc
Section 1B: Getting Started With Your Sprint Mobile Broadband USB Modem 11䢇 Do not use the device with a handheld computer; it is designed only f
Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Sprint Mobile Broadband USB ModemSection 2
Section 2A: Installing the Software 15Section 2AInstalling the SoftwareIn This Section⽧ Getting StartedThis section explains how to install your
16 Section 2A: Installing the SoftwareGetting StartedBefore you can use your device, you must first install the device’s software and configure the de
Section 2A: Installing the Software 17To install the software on your computer:1. If the installation CD is not already in your CD-ROM drive, ins
18 Section 2A: Installing the Software9. Slide the lever on the bottom of the device in the direction indicated by the triangle to release the device&
Section 2A: Installing the Software 19After you’ve charged the battery, proceed to configure the device to use your account (if it was not preact
20 Section 2B: Inserting and Removing the DeviceSection 2BInserting and Removing the Sprint Mobile Broadband USB ModemIn This Section⽧ Inserting the S
Section 2B: Inserting and Removing the Device 21Inserting the Sprint Mobile Broadband USB ModemTo insert the Sprint Mobile Broadband USB modem in
Section 3: Using the Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . .293A. Your Sprint Mobile Broadband USB Modem: The Bas
22 Section 2C: Setting Up ServiceSection 2CSetting Up ServiceIn This Section⽧ Activating and Using Sprint Service⽧ Preactivated Device⽧ Non-preactivat
Section 2C: Setting Up Service 23Activating and Using Sprint ServiceBefore using your Sprint Mobile Broadband USB modem, you must have a Sprint w
24 Section 2C: Setting Up ServiceNon-preactivated Device: Activation WizardIf your device is not preactivated, please see the Getting Started guide in
Section 2C: Setting Up Service 25Stepping Through the Activation WizardIf the Activation Wizard has not started automatically:1. Ensure the Sprin
26 Section 2C: Setting Up ServiceData Provisioning (IOTA)IOTA (Internet Over The Air), supported by some service providers (including Sprint), is an a
Section 2D: Getting Help 27Section 2DGetting HelpIn This Section⽧ Visiting the Sprint Web Site⽧ Contacting Sprint Customer Service⽧ Troubleshooti
28 Section 2D: Getting HelpVisiting the Sprint Web SiteStop by www .sprint.com and log on to get up-to-date information on Sprint services, options, a
Using the Sprint Mobile Broadband USB ModemSection 3
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 31Section 3AYour Sprint Mobile Broadband USB Modem: The BasicsIn This Section⽧ Spr
About Sprint Mobile Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753E. Frequently Asked Questions
32 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsSprint Connection ManagerSprint Connection Manager is the application that allows you
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 33Starting Sprint Connection Manager AutomaticallyTo set Sprint Connection Manager
34 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsSprint Connection Manager may display, depending on the connection state, some of the
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 35Sprint Connection Manager has the following buttons and text:䢇 Menu or the but
36 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsNo deviceSprint Connection Manager did not detect the Sprint Mobile Broadband USB mod
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 37ConnectedThe connection is established. In addition to the signal strength icon
38 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsDevice powered offThe device has been powered off (through Menu > Power Off Modem)
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 39System Tray Connection StatesSprint Connection Manager has an associated icon (
40 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsDetermining the Type of CoverageThe ToolTip over the signal strength indicator ( ) in
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 41If the GPS fix is successful or if data from a recent GPS fix is available, then
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94Regulatory Notices . . . . .
42 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsInternet Explorer opens and displays the results of your search query. In the search
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 43Controlling the Sprint Connection Manager WindowExpanding Sprint Connection Mana
44 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsMinimizing Sprint Connection ManagerTo save space on your screen for other programs,
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 45Sprint Connection Manager closes, and the Sprint Connection Manager icon disappe
46 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsTo monitor the status of the connection, you can use the text (page 35) and icons (pa
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 47To turn on the Roam Guard feature:1. From the Sprint Vision option of the Settin
48 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsViewing the Amount of Data TransferredTo view the number of bytes sent/received durin
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 49Ending a ConnectionTo end a connection:䊳 In Sprint Connection Manager, click Sto
50 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsDisplaying Your Phone NumberYou can view your phone number in the Device Info & D
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 51When the Sprint Mobile Broadband USB Modem Is LockedWhen the Sprint Mobile Broad
52 Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics4. In the Enter User Lock Code window, enter the lock code, and select Relock modem w
Section 3A: Your Sprint Mobile Broadband USB Modem: The Basics 53Changing the Lock CodeTo change the lock code:1. In the Sprint Vision settings w
54 Section 3A: Your Sprint Mobile Broadband USB Modem: The BasicsUninstalling the Sprint Connection Manager SoftwareTo remove the Sprint Connection Ma
Section 3B: Menu Options 55Section 3BMenu OptionsIn This Section⽧ Sprint Connection Manager Menu⽧ System Tray MenuThis chapter describes each men
56 Section 3B: Menu OptionsSprint Connection Manager MenuClicking Menu or the button, located in the upper left corner of Sprint Connection Manager,
Section 3B: Menu Options 57Device Info & DiagnosticsView information about your Sprint Mobile Broadband USB modem and run diagnostic tests. S
58 Section 3B: Menu OptionsSystem Tray MenuWhen you right-click the system tray icon ( ), a shortcut menu is displayed:The following table describes t
Section 3C: Changing the Settings of Sprint Connection Manager 59Section 3CChanging the Settings of Sprint Connection ManagerIn This Section⽧ Set
60 Section 3C: Changing the Settings of Sprint Connection ManagerSettings WindowFrom the Settings window, you can specify the settings for Sprint Conn
Section 3C: Changing the Settings of Sprint Connection Manager 61General SettingsFrom the General option of the Settings window, you can specify
iWelcome to SprintWe are committed to bringing you the best wireless technology available, and we built our network right from the start, so no m
62 Section 3C: Changing the Settings of Sprint Connection ManagerThe following table describes the options:Menu Item DescriptionPlay sound effectsPlay
Section 3C: Changing the Settings of Sprint Connection Manager 63Sprint Vision SettingsFrom the Sprint Vision option of the Settings window, you
64 Section 3C: Changing the Settings of Sprint Connection ManagerThe following table describes the options:Menu Item DescriptionAlways show Welcome Sc
Section 3C: Changing the Settings of Sprint Connection Manager 65Network Mode: 1X OnlyAttempt only a Sprint Vision (1X) connection (even when you
66 Section 3C: Changing the Settings of Sprint Connection ManagerSprint Location Services SettingsFrom the Sprint Location Services option of the Sett
Section 3C: Changing the Settings of Sprint Connection Manager 67The following table describes the options:Menu Item DescriptionEnable Location o
68 Section 3C: Changing the Settings of Sprint Connection ManagerTest GPS Verify that your device is able to obtain data for Location-Based Services.T
Section 3D: Tools 69Section 3DTo ol sIn This Section⽧ Viewing the Connection History⽧ Viewing Alerts⽧ Running Diagnostics⽧ Updating the Software⽧
70 Section 3D: ToolsViewing the Connection HistoryConnection History displays a record of connections established using your Sprint Mobile Broadband U
Section 3D: Tools 71To delete all entries:䊳 Click the Clear button.To delete one or more entry:1. Select the entries. (Click a single entry, or u
iiIntroductionThis User’s Guide introduces you to Sprint service and all the features of your new wireless Sprint Mobile Broadband USB modem. It’s div
72 Section 3D: ToolsTo copy one or more entry:1. Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select multiple entrie
Section 3D: Tools 73The tests automatically start when the window opens.From the Device Info & Diagnostics window, you can view system inform
74 Section 3D: ToolsDisplaying System InformationThe System Information window displays:䢇 System Parameters: Information about your computer hardware
Section 3D: Tools 75About Sprint Mobile BroadbandThe About Sprint Mobile Broadband window displays information about the Sprint Connection Manage
76 Section 3E: Frequently Asked QuestionsSection 3EFrequently Asked QuestionsIn This Section⽧ What is Sprint Connection Manager?⽧ If the connection is
Section 3E: Frequently Asked Questions 77What is Sprint Connection Manager?Sprint Connection Manager is software that lets you connect to the Spr
78 Section 3E: Frequently Asked QuestionsWhere do I find the location-enhanced Local Search feature?In Sprint Connection Manager, select Menu > Loc
Section 3E: Frequently Asked Questions 79How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corpora
80 Section 3F: Troubleshooting TipsSection 3FTroubleshooting TipsIn This Section⽧ Problems, Causes, and Solutions⽧ GO Button Is Unavailable⽧ Searching
Section 3F: Troubleshooting Tips 81Problems, Causes, and SolutionsWhen properly installed, the Sprint Mobile Broadband USB modem is a highly reli
Section 1Basics of Your Sprint Mobile Broadband USB Modem
82 Section 3F: Troubleshooting TipsGO Button Is UnavailableEnsure the Sprint Mobile Broadband USB modem is properly inserted, not locked (page 51), an
Section 3F: Troubleshooting Tips 83Cannot Connect to the NetworkIf you’re having problems connecting, or there’s no Sprint Power Vision (1x-EVDO)
84 Section 3F: Troubleshooting TipsLocation-Based Services Don't Seem To Be AvailableIf the menus or windows related to Location-Based Services a
Section 3F: Troubleshooting Tips 85Sprint Connection Manager Stops Working After Upgrading WindowsIf you’ve upgraded Windows, and Sprint Connecti
Technical Specifications and Regulatory InformationSection 4
Section 4A: Technical Specifications 89Section 4ATechnical SpecificationsIn This Section⽧ LED Operation⽧ Radio Frequency and Electrical Specifica
90 Section 4A: Technical SpecificationsLED OperationYour device has two LED lights. The LEDs operate as follows:LED State IndicatesData Off The device
Section 4A: Technical Specifications 91Radio Frequency and Electrical SpecificationsApprovals Compliant with:IS-2000 Release 1.0 (CDMA (1X), IS-7
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